Accessibility Statement

LISAA’s Commitment

LISAA is committed to making its websites, intranet, extranet, and software (as well as its mobile applications and digital street furniture) accessible in accordance with Article 47 of French Law no. 2005-102 of February 11, 2005 on equal rights and opportunities.

We value inclusion and diversity, and we ensure that our website: https://www.lisaa.com/fr is accessible to everyone, including persons with disabilities.

We are supported in this digital accessibility effort by our service provider Accessiway.

We are firmly committed to a web that is accessible to all. In line with a long-term and responsible vision, we aim to fully comply with regulatory requirements, in particular the RGAA 4.1.2.

What is Digital Accessibility?

Digital accessibility means that people with disabilities can use the Internet. More specifically, it means they must be able to perceive, understand, navigate, interact with the web, and also contribute to it. Digital accessibility also benefits other groups, including older people whose abilities may change with age.

Digital accessibility encompasses all disabilities that impact access to the web, including visual, auditory, physical, speech, cognitive, and neurological impairments.

Making digital services accessible to the public means ensuring they are:

• Perceivable: Adapting content to be accessible through various senses.
• Operable: Making functionalities navigable and usable by all.
• Understandable: Ensuring clear and predictable presentation of information.
• Robust: Ensuring compatibility with current and future technologies.

Improving Accessibility with AccessWidget

AccessWidget aims to improve website accessibility for users with various types of disabilities: visual, motor, and/or cognitive. Based on WCAG recommendations, the module offers six tailored user profiles:

• Epileptic users
• Visually impaired users
• Users with Attention Deficit Hyperactivity Disorder (ADHD)
• Users with cognitive disabilities
• Users with reduced mobility
• Blind users

In addition, it provides more than 50 display customization features to suit users’ needs, and is available in multiple languages.

The solution consists of two complementary components operating simultaneously: an accessibility interface and artificial intelligence. Together, these features support the process of optimizing accessibility and adapting the user experience of websites.

Feedback and Contact

If you are unable to access any content or service, you can contact LISAA’s accessibility coordinator to be directed to an accessible alternative or to obtain the content in another format.

Remedies

If you notice an accessibility deficiency preventing you from accessing content or a functionality of the site, and after notifying us you do not receive a satisfactory response, you are entitled to submit a complaint or request to the Defender of Rights.

Several options are available to you:

• Send a message via the Defender of Rights online form
• Contact your regional delegate of the Defender of Rights
• Send a letter (postage-free, no stamp needed) to:
  Défenseur des droits
  Libre réponse 71120
  75342 Paris CEDEX 07
  France